Your trade Pool service
Jetsy for pool serviceA green pool in May is a customer for years. If you answer.
Weekly service, green-to-clean, filter cleans, pump and heater repairs. Jetsy answers, books the first visit and keeps the weekly route running.
No card for the free trial. English and Spanish. Code CRM27 takes 27% off every month.
Jetsy answers for a pool service company in the moments you cannot pick up: at a green pool on a Monday afternoon; on the Tuesday route with the pump model on the customer page; writing the cleanup and the weekly service on one proposal. It was built in Arizona by a painting company that runs on it every day, and it works in English and Spanish.
What a pool service customer hears when Jetsy answers.
It picks up in your business’s name, says it is the virtual assistant and that the call is recorded, finds out what they need, takes the address, offers two times from your calendar, books one and texts the caller. Here is the sample call, written out.
- JetsyThanks for calling Blue Water Pools. I’m the virtual assistant, and this call is recorded. How can I help?
- CallerOur pool turned green over the weekend. Can you come out?
- JetsyA green pool is a one-visit fix most of the time. The owner comes, tests the water and tells you the price before he starts. What’s the address?
- Caller1900 East Warner Road, Gilbert.
- JetsyGot it. I have tomorrow at 8 or tomorrow at 1. Which is better for you?
- Caller8 tomorrow.
- JetsyDone, that’s booked. Can I get your name for the appointment?
- CallerIt’s Sam.
- JetsyThank you, Sam. I’m texting you the time and the address now. Have a good one!
They ask. Jetsy answers and books.
How much is weekly service?”
Jetsy gives your weekly price and your green-to-clean starting price.
My pool turned green, how fast can you fix it?”
Jetsy takes the address, the pool size and the gate code.
Do you fix pumps?”
Jetsy books the first visit and puts them on the weekly route.
Have Jetsy call you — hear it yourself in a minute.
Type your cell. Jetsy rings you and you ask it anything about Jetsy — it is the same software that would answer for a pool service company.
Phone answering comes with Jetsy 2.0 and up. You keep your own number and forward it. On Jetsy 1.0 you answer your own phone and still get the whole office.
See your own website, and hear the call above answer as you.
Type your business name. Your website shows up in a phone, the sample call answers in your name, and the free-trial buttons start with it filled in. Nothing is saved until you start.
What it looks like for a pool service company.
- 1Monday, 3:40 pm
A homeowner calls about a green pool. Jetsy books tomorrow morning and asks for a photo. The lead is on your Today list.
- 2Tuesday
You quote the cleanup and weekly service on one proposal. He signs on his phone and pays the deposit by card.
- 3Every Tuesday after
He is a stop on the route. Your tech taps Done, and the pump and filter model sit on the customer page for the day something breaks.
The newest things Jetsy does for a pool service company.
Each one is already in the app. Open it live in the sample, no sign-up.
-
Day-before reminder texts for route customers
Turn on Reminder the day before and every route visit due tomorrow gets one text from your own number: “Hi Ana, this is Happy Brush. A reminder that we are coming tomorrow, Thursday, Oct 15.” Weekly, monthly, moved and one-time visits all count. Never twice.
From Jetsy 2.0 · $50 See it live → -
Chemical log and pesticide use report
For pest control and lawn care: your products with EPA numbers, a license on each applicator, “Chemicals used” on every job and route visit (the crew app too), and the report your state inspector reads — by month, product and county — with a CSV and a printable page. Not legal advice; check your state’s rules.
Jetsy 1.0 · $25 See it live → -
Several properties and the equipment at each
One customer, more than one address: a home, a rental, a second building, each with its gate code and access notes the crew sees on the job. The equipment at each one (brand, model, serial, install date, warranty end, photos) keeps its own service history, and a warranty ending soon is flagged.
Jetsy 1.0 · $25 See it live → -
Maintenance agreements billed on their own
Set up a plan: what is included, the price, how often it bills, visits a year. Send it, the customer signs on their phone and saves a card, and Jetsy charges it when due, puts each charge on Invoices and schedules the visits on Routes. Pause or cancel from the card.
Jetsy 1.0 · $25 See it live → -
A missed call texted back
Somebody rings and hangs up before you get their name. Within seconds they get a text: “We saw your call but did not catch what you needed. Reply here and we will help.” Once per number per day, between 7am and 10pm, in Spanish if they spoke Spanish. You can use your own words.
From Jetsy 2.0 · $50 See it live → -
The reminder asks YES or NO
The day-before reminder ends with “Reply YES to confirm or NO to change it.” YES marks the job Confirmed and thanks them. NO buzzes you right away with their number and tells them you will call to pick another day.
From Jetsy 2.0 · $50 See it live →
Every feature, with the real screens, is on the Features page. See every feature →
The whole office, on the phone you already have.
Nothing to install. It runs in the browser on any phone, tablet or computer, in English and Spanish with one tap to switch.
- Proposals and customers — every call, form and proposal in one list, hot ones first. Bring your phone contacts in with a few taps.
- Quotes written for your trade — a price book so every job is priced the same way, with before and after photos. The customer signs on their phone.
- Calendar, routes and crew — the day in driving order, a dispatch board, a crew app with a time clock.
- Invoices and card payments — straight to your bank through your own Stripe account. Deposits too.
- Follow up — one list of every reason to call or text someone: a quote with no answer, money due, a review to ask.
TodayCalls, jobs and money, one screen
ProposalsHot ones first, call already logged
Start with the office. Add the phone when you want it.
Month to month, no setup fee, no contract. The same four plans for every trade.
$25 /month
The whole office
- Proposals, customers, jobs, quotes and invoices
- Price book, so every job is priced the same way
- Before and after photos on quotes and invoices
- Card payments and deposits, straight to your bank
- Online booking page for your customers
- A free website, free hosting on your-name.getjetsy.com
- Calendar, routes, crew and crew pay
- Crew time clock, timesheets and a payroll file
- Five stars after the job, then your Google review link
- Come-backs become leads by themselves
- What changed, with Undo
- You answer your own phone
$50 /month
And a phone that answers (optional)
- Everything in Jetsy 1.0
- Answers every call, day or night
- Takes the address and books the visit
- English and Spanish, no upcharge
- 100 call minutes a month, then 25¢ a minute
- The receptionist is optional. Skip it and answer your own phone
- Two-way texting with customers, English and Spanish
- A missed call gets a text back
- The day-before reminder asks YES or NO
$100 /month
And a login for your office assistant
- Everything in Jetsy 2.0
- A login for your office assistant
- Inventory and purchase orders
- 500 call minutes a month, then 25¢ a minute
$250 /month
And Jetsy Brain
- Everything in Jetsy 3.0
- Ask anything about your business, answered from your own numbers
- Bank feed and test calls
- 1,000 call minutes a month, then 25¢ a minute
Card payments use your own Stripe account; Stripe’s card fee applies.
What pool companies ask before they start.
Can Jetsy book a green pool for tomorrow morning?
Yes. It takes the address, the pool size and the gate code, gives your green-to-clean starting price if you set one, asks for a photo, and books the first visit. The lead is on your Today list.
Does the weekly route run by itself?
Yes. After the first visit the customer is a stop on the weekly route, in driving order; your tech taps Done, or Not home when the gate is locked, and on Jetsy 2.0 and up route customers can get the day-before reminder text too.
Where do I keep the pump and filter model?
On the customer page. Each property keeps its equipment (kind, brand, model, serial, install date, warranty end, photos) with its service history, so it is there the day something breaks. Warranties ending soon are flagged.
Can I quote the cleanup and the weekly service together?
Yes. One proposal carries the cleanup and the weekly service; the customer signs on his phone and pays the deposit by card through your own Stripe account.
More answers, and a search box, on the help page. Help →
Jetsy was built by a painting contractor for his own company. Pick a time that works and he will call the number you leave.
Call or text 7 days a week, 7am to 7pm Arizona time.
More for pool companies.
About Jetsy
Nearby trades
The same Jetsy, in the words of the trade next door.
See it as a pool service company.
Pick your trade at sign-up and the words, services and first quote already fit it. About ten minutes to set up.
No card for the free trial. 60-day money-back. No contract. Code CRM27 takes 27% off every month you stay.
